Lots of people with this problem being reported in many tech sites. Here’s a solution from Xircal at http://answers.microsoft.com/en-us/windows/…/bits-not-listed-under-services-in-win-xp/… worked for me.
Hi Shopper,
Please do the following.
Open the Windows Search tool, copy/paste the following and then click Search: qmgr.dll
Search should show that file in the following locations:C:\WINDOWS\system32
C:\WINDOWS\ServicePackFiles\i386
C:\WINDOWS\system32\bitsProvided they’re all present (there may be others too), do the following to register the service.
Go to Start, Run and copy/paste: regsvr32 qmgr.dll and click OK
Do the same with this file: regsvr32 qmgrprxy.dll
Reboot the system and then copy/paste this command into the Run field:
%windir%\System32\rundll32.exe setupapi,InstallHinfSection DefaultInstall 132 %windir%\inf\qmgr.infIf you’re prompted to insert the Windows installation CD, ignore that and in the dialog box at the bottom, change the path to C:\WINDOWS\ServicePackFiles\i386
Restart the PC again and then go to Services and you should be able to see BITS in the list.
Double click it and then on the General tab, click the Start button to try and start the service manually. This is just a test to ensure that it’s working correctly.
If you get Error 2: cannot find the file specified, go to Start, then Run again and copy/paste the following command and then click OK:
Reg add HKLM\SYSTEM\CurrentControlSet\Services\BITS\Parameters /v ServiceDll /t REG_EXPAND_SZ /d %windir%\System32\qmgr.dllReboot again and then try once more to start BITS. It should work properly now, but in the unlikely event that it fails again, run the following command and then hit Enter:
Reg add HKLM\SYSTEM\CurrentControlSet\Control\BackupRestore\FilesNotToBackupReboot once more and then do the following.
Go to this link and install the IE8 cumulative November update:
http://www.microsoft.com/en-us/download/details.aspx?id=41074Finally, go to the Windows Update site and you should be able to download normally.